Ithuba CSG Learning Programme 2025 – Build Your Career in Customer Service and Office Support
Introduction
Finding employment in South Africa is not easy, especially for young people with little work experience. The Ithuba CSG Learning Programme 2025 is designed to give youth a real chance to gain practical skills, workplace exposure, and build a foundation for future careers.
If you have completed Grade 11 or higher and are interested in customer service or administration, this programme could be the opportunity you’ve been waiting for.
About the Programme
The Ithuba CSG Learning Programme focuses on preparing participants for entry-level roles in customer service and office support.
The programme offers:
- Theoretical training – covering communication, admin, and service delivery.
- Practical exposure – hands-on learning, role play, and workplace activities to build confidence.
By the end of the programme, learners will be job-ready for opportunities across both private and public sectors.
Why Apply?
Customer service and admin skills are highly sought after in industries such as retail, banking, healthcare, logistics, and government.
This programme gives learners:
- Practical job-ready skills.
- Guidance and mentorship.
- Networking opportunities.
- A recognised skills portfolio.
- Possible stipend support during training.
Who Can Apply?
To qualify, you must:
- Be a South African citizen.
- Be between 18 and 35 years old.
- Have at least a Grade 11 certificate (Matric or higher also accepted).
- Be currently unemployed.
- Have an interest in customer service or administration.
Note: Applicants with formal qualifications in this field may not be considered, as the programme is designed for entry-level candidates.
Skills You Will Gain
- Communication and professional writing.
- Customer service excellence.
- Office administration and organisation.
- Computer literacy (Word, Excel, email).
- Problem-solving and teamwork.
Career Opportunities After Completion
Graduates of this programme will be ready for jobs such as:
- Customer Service Agent
- Call Centre Operator
- Receptionist
- Administrative Assistant
- Office Clerk
Many learners also use this programme as a platform for further studies in business administration or office management.
How to Apply
- Visit the official Ithuba website.
- Go to the Careers/Opportunities section and select the CSG Learning Programme.
- Fill in the online application form.
- Double-check your details before submitting.
Click Here to Apply For The Ithuba CSG Learning Programme 2025
Mzansi4Youth Tip
Make sure you have the following ready before applying:
- A certified copy of your South African ID.
- An updated CV with your skills and any work/volunteer experience.
This will help speed up your application and ensure you don’t miss any required details.
